Dhoddapayya's Silks LogoDhoddapayya's Silks

Privacy Policy

At Dhoddapayya's Silks, we are committed to protecting your personal information and ensuring a safe and trustworthy shopping experience.

This Privacy Policy explains the types of information we collect, how we use it, and the measures we take to safeguard it.

1. Information We Collect

Personal Information

We may collect personal identification information when you:

  • Visit or browse our website
  • Register on the website
  • Place an order
  • Subscribe to our newsletter
  • Fill out forms or surveys
  • Participate in site features or promotions

Personal information may include:

  1. Name and date of birth
  2. Contact information such as email address, phone number, and mailing address
  3. Demographic details including postcode, preferences, and interests
  4. Payment details (processed securely through third-party payment gateways)
  5. Additional information relevant to customer surveys, feedback, or offers

You may also browse our website anonymously. We collect personal information only when you voluntarily submit it.

Non-Personal Information

We may collect non-personal details when you interact with our website, such as:

  • Browser name and type
  • Device and operating system
  • IP address
  • Internet service provider
  • Interaction patterns and website usage data

Cookies

Our website may use "cookies" to:

  • Improve your browsing experience
  • Analyze website traffic
  • Remember your preferences
  • Enhance overall functionality

You may choose to disable cookies in your browser settings, but doing so may affect certain website features.

2. How We Use Your Information

We collect information to understand your needs and provide better service. Specifically, we use it for:

1. Order Processing

  • To process payments, confirm orders, deliver products, and provide updates
  • Information is shared only as needed with trusted partners to complete your order

2. Internal Record Keeping

  • To manage and maintain your customer account history for easy reference and future transactions.

3. Improving Products and Services

  • To enhance our offerings based on customer feedback and behavior

4. Promotional Communication

  • We may send periodic emails about new arrivals, special offers, or updates using the email ID you provided
  • You may unsubscribe anytime via the link provided in every email

5. Market Research

  • We may contact you via email, phone, or mail for feedback or surveys

6. Website Personalization

  • To customize website content and recommendations based on your preferences

3. How We Protect Your Information

We implement industry-standard security practices, including:

  • Secure data collection and storage
  • Encryption technologies
  • Restricted access to sensitive information
  • Protection against unauthorized access, alteration, or disclosure

Payment information is handled securely by reputable third-party payment processors and is never stored on our servers.

4. Sharing Your Personal Information

  • Dhoddapayya's Silks does NOT sell, trade, or rent your personal identification information to third parties.
  • We may share necessary data with trusted service providers (e.g., logistics partners, payment processors) solely to fulfill your order.
  • We may disclose information when required to comply with legal obligations.

5. Your Consent

By using our website, you agree to the terms of this Privacy Policy.

6. Updates to This Policy

We may update this policy periodically. Any changes will be posted on this page with an updated "Last Modified" date.

7. Contact Us

For any questions or requests related to this Privacy Policy, please contact us:

Dhoddapayya's Silks

Email: gopinath@dpsilks.com

Phone: +91 90252 59250

Address:

27B, A. Vanavasi, Vanavasi

Mettur (Tk), Salem (Dt)

Tamil Nadu, India – 636457